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Security FAQ
Last updated: 23.10.2025

Your security and privacy are extremely important to us. Below you can find clear answers to common questions about payment safety and data handling on OrbitClouds.com.

1. Do you store my credit or debit card details?


No. We never store or process any cardholder data on our servers.
All payment information is entered directly on the secure checkout page of our licensed payment partners.
This ensures that sensitive data, such as card numbers and CVV codes, are handled only by certified processors.

2. How is my payment processed?


When you make a purchase, you are redirected to our partner’s secure payment gateway.
Your card details are encrypted using strong TLS/SSL encryption and transmitted directly to the acquiring bank or processor.
Once the payment is confirmed, our system receives an API confirmation to automatically deliver your product by email.

3. Are you PCI DSS compliant?


Yes. OrbitClouds.com operates under the PCI DSS SAQ A compliance level.
This means that we do not touch or store any cardholder data; all processing is managed by third-party PCI DSS-certified providers.
We regularly review our setup and ensure full adherence to these standards.

4. Who actually processes the card transaction?


Card transactions are processed by our licensed acquiring partners and their respective payment gateways.
These partners are fully regulated financial institutions authorized to process payments within the European Economic Area and the United Kingdom.

5. What other security measures do you use?


– All communications between you and our Website are encrypted via HTTPS.
– We use secure API calls to connect with payment partners.
– Our systems are continuously monitored for unusual activity or fraudulent behavior.
– Additional fraud-screening tools and 3D-Secure (where available) are implemented by our acquirers to protect both customers and merchants.

6. How can I contact you about security or privacy concerns?


If you have any security-related questions, please reach out to:
GREYFORD LTD
27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
Email: info@orbitclouds.com